Privacy and Cookie Policy
This Privacy Policy explains how VapeLox (“the Store”, “we”, “our”, or “us”) collects, uses, and protects any information that you provide while using our website https://vapelox.net.
VapeLox is committed to ensuring that your privacy is protected. Any personal information you provide will only be used in accordance with this Privacy Policy.
We may update this policy from time to time by revising this page. Customers are encouraged to review this page periodically to stay informed about how we protect collected information.
Information We Collect
We may collect the following information when you use our website or place an order:
• Name and surname
• Contact information including email address and phone number
• Delivery and billing address
• Demographic information such as postcode, preferences, and interests
• Information relevant to customer surveys, promotions, or offers
• Website usage data and browsing behavior
How We Use the Information We Gather
We collect information to better understand customer needs and improve our services. Information may be used for:
• Internal record keeping
• Processing and delivering customer orders
• Improving products, services, and website performance
• Sending promotional emails about new products, offers, or updates
• Customer service communication and order notifications
• Market research and customer feedback purposes
• Personalizing website experience according to customer preferences
Customers may unsubscribe from marketing communications at any time.
Security
VapeLox is committed to protecting your information. We implement appropriate physical, electronic, and managerial procedures designed to safeguard and secure personal data collected online and prevent unauthorized access or disclosure.
How We Use Cookies
A cookie is a small file placed on your computer’s hard drive with your permission. Cookies help analyze web traffic and allow the website to respond to individual users.
We use cookies to:
• Analyze website traffic and performance
• Improve user experience
• Remember customer preferences
• Optimize website functionality
Cookies do not give us access to your computer or personal information beyond data voluntarily shared by you.
Most web browsers automatically accept cookies, but users may modify browser settings to decline cookies if preferred. Disabling cookies may limit certain website features.
Links to Other Websites
Our website may contain links to external websites for customer convenience. Once you leave our website, VapeLox has no control over external websites and cannot be responsible for the protection or privacy of information provided on those sites. Users should review the privacy policies of third-party websites separately.
Controlling Your Personal Information
Customers may restrict the collection or use of personal information in the following ways:
• Selecting options within website forms to decline marketing communications
• Contacting us to withdraw consent for promotional communications at any time
VapeLox does not sell, distribute, or lease personal information to third parties unless required by law or authorized by the customer.
We may send promotional information about products or services only when customers have agreed to receive such communications.
Customers may request details of personal information we hold about them. Requests can be made through our Contact Us page or via email.
If any information we hold is incorrect or incomplete, customers may request correction, and we will promptly update the information.
Age Restriction
VapeLox sells vaping products intended strictly for adults aged 18 years or older. We do not knowingly collect information from minors. Orders placed by underage individuals will be cancelled.
Contact Information
For questions regarding this Privacy Policy or personal data requests, please contact us:
Website: https://vapelox.net
Email: vapelox.uae@gmail.com
By using our website, you consent to the terms outlined in this Privacy Policy.